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Code of Conduct 

Our code of conduct is paramount to our business operations. It serves as a guiding framework that ensures integrity, respect, and accountability in all our interactions. We are committed to upholding these standards to foster a positive and ethical work environment for everyone involved. Together, we strive to maintain a culture of excellence and trust.

RESPECT

  • Treat all individuals with dignity, courtesy, and fairness, regardless of race, gender, age, sexual orientation, religion, or any other characteristic.

  • Be attentive and considerate in all communications, recognizing the value of diverse perspectives and ideas.

  • Respect the privacy, confidentiality, and personal boundaries of all colleagues, clients, and candidates

HONOUR

  • Demonstrate professionalism in all interactions, upholding the reputation of Horlock Recruit through responsible behaviour.

  • Honour commitments and obligations, whether to colleagues, clients, or candidates, and follow through on promises.

  • Approach all tasks with sincerity and dedication, ensuring that your actions reflect positively on the organization

INTEGRITY

  • Conduct all business with honesty and transparency. Always provide accurate and truthful information to clients, candidates, and colleagues.

  • Avoid conflicts of interest and make decisions based on the best interests of Horlock Recruit and our clients, rather than personal gain.

  • Report any unethical or suspicious behaviour promptly to ensure a fair and ethical workplace.

DISCRECTION

  • Handle all confidential information with the utmost care. This includes both business information and personal details of candidates, clients, and colleagues.

  • Exercise sound judgment when sharing information and respect any sensitive material entrusted.

  • Uphold confidentiality even after leaving Horlock Recruit, ensuring that information is only disclosed when authorized and appropriate

ACCOUNTABILITY

  • Take responsibility for your actions, decisions, and performance, both individually and as a team.

  • Address any mistakes or misunderstandings promptly and work collaboratively towards solutions.

  • Hold yourself and others to the highest standards of performance, maintaining consistency and excellence in all areas of work.

FAIRNESS

  • Treat all individuals impartially, without bias or favouritism, ensuring equal opportunities and outcomes for all candidates and clients.

  • Provide accurate and unbiased advice to clients and candidates, ensuring they have all the information they need to make informed decisions.

  • Adhere to all relevant laws, regulations, and ethical standards in the recruitment process.

PROFESSIONAL
DEVELOPMENT

  • Continuously seek opportunities to improve skills, knowledge, and expertise, keeping up-to-date with the latest industry trends and practices.

  • Encourage colleagues to pursue professional growth and foster an environment of mutual learning and support.

  • Share knowledge and best practices with the team to improve the overall effectiveness of Horlock Recruit.

COLLABORATION

  • Work collaboratively with colleagues, clients, and candidates to achieve the best possible outcomes for all parties involved.

  • Communicate openly and effectively, fostering a spirit of teamwork and cooperation.

  • Be receptive to feedback and always strive to enhance the collaborative environment of Horlock Recruit.

HEALTH 
&
SAFETY

  • Ensure a safe and healthy working environment for all employees and visitors, complying with health and safety regulations.

  • Actively participate in safety training and promote a culture of safety within the workplace.

COMMITMENT TO FEEDBACK 

  • Provide adequate feedback to all relevant parties, ensuring everyone is kept in the loop at all times of all processes. 

Stay Connected

+44(0)203.515.138

4th Floor. 86 - 90 Paul Street.
London. EC2A 4NE

 

© 2025 Horlock Outsourcing Limited

 

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